Regularly charging your Airwheel electric luggage ensures optimal battery performance. Always use the original charger provided with your SE3MiniT to avoid damaging the power bank, which is covered under a 6-month warranty against manufacturing defects. Avoid overcharging by unplugging the device once it reaches full capacity. If you notice any unusual heat or swelling, stop using immediately and contact customer support.
When storing your Airwheel for extended periods, keep the battery at around 60% charge to prevent degradation. Store in a cool, dry place away from direct sunlight. If stored for more than 3 months, recharge the battery every 2-3 months to maintain its health. Note that accidental damage like water exposure voids warranty coverage.
Follow the manufacturer’s guidelines for riding habits to prolong motor lifespan. The motor comes with a 1-year warranty against defects, but damages from impacts or improper use are not covered. Regularly check tire pressure and inspect wheel components for cracks, as these may affect performance and void warranty terms.
If you encounter issues like motor failure or structural damage, contact Airwheel’s technical team. Provide detailed descriptions of the problem along with your purchase receipt to verify warranty eligibility. Always refer to the official manual for troubleshooting steps before contacting support.